On May 14, 2026, Ms. Gu, also known as Linda, Business Manager at Foshan Pinshi Sanitary Ware Co., Ltd. and its international brand ODO, was invited by Alibaba to share the company's export development experience with new merchants on the platform. Representing one of the platform's recognized quality suppliers, Linda drew on her firsthand experience to deliver a practical session filled with insights for businesses taking their first steps into international trade.

During the session, Linda reviewed the full journey of ODO's export sales team, from its beginnings with only a few members to the professional and well-established team it is today. Each stage of the company's growth has been built steadily and with purpose. She noted that the path to international business was not always smooth. However, ODO's consistent focus on product quality and attentive customer service helped the company stand out in a highly competitive global market and earn growing recognition on Alibaba's platform.

Linda also presented a representative case study on serving a major customer. From the initial conversation to an in-depth partnership, and from requirements analysis to the development of a tailored solution, every stage demonstrated the team's professionalism and commitment to service.

"International trade is about more than selling products. It is about earning trust and delivering dependable service."

This customer-centered approach has enabled ODO to build lasting relationships with major clients.

Supported by the continued growth of cross-border e-commerce, ODO's core product categories—including floor drains, electric heated towel rails, shower niches, and Bathroom Accessories—have entered markets around the world and gained recognition among customers in a growing number of countries and regions.

"High-quality products, supported by responsive pre-sales and after-sales service, are at the heart of our competitiveness," Linda said.

This philosophy has earned ODO the trust of bathroom brands and project contractors across Europe, the Middle East, North America, and Southeast Asia. From design-focused bathroom markets in Europe and project-driven demand in the Middle East to exacting quality expectations in North America and fast-growing opportunities in Southeast Asia, ODO's products and services now reach customers across multiple global regions. This growth reflects the broader international progress of China's sanitary ware manufacturing sector.

At the close of the session, Linda extended a sincere invitation on behalf of ODO to the new merchants in attendance and to customers worldwide:

"We welcome your inquiries and visits. ODO looks forward to working with you and creating long-term value through quality products and attentive service."

From building an export business from the ground up to serving markets worldwide, ODO's journey continues. It is not only the story of one company's growth, but also a vivid example of how Chinese manufacturing is advancing, evolving, and expanding onto the global stage.